Help & Support: Ace Learners

 

Getting Started:

◦ Navigate the library by swiping to select your preferred subject and grade.

◦ Browse the content library that are categorised by Learning outcomes - tap to select, download, and play.

◦ Access all purchased and downloaded content anytime.

◦ Downloaded content remains accessible offline without an active internet connection.

 

Subscription & Billing:

◦ Choose a Subscription plan from different options that appear after selecting content; complete the payment to gain full library access.

◦ Ensure your device has adequate storage space for downloads.

◦ Manage or cancel subscriptions directly through your device’s app store settings.

 

School & Home Assignments:

◦ Check the notification icon next to the "Ace Learners" logo to view provided assignments.

◦ Teachers/Parents can manage assignments and reports from the web app - www.acelearners.in

 

Account & Troubleshooting:

◦ For password recovery, choose your role at the "Login" screen, select "Forgot Password," and follow the email instructions.

◦ For technical difficulties or feedback, contact the support team at info@acelearners.in